This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Welcome to Devon Square Surgery

Hayfever

Important Information Regarding Hayfever Medication Posted on 20 Mar 2017

South Devon and Torbay Clinical Commissioning Group (CCG) is responsible for the majority of healthcare in this area.

The CCG continuously reviews prescribing to ensure that prescribing is evidence-based and offers the NHS the best quality and value for money. Following CCG guidance, the Practice will no longer routinely prescribe medicines for hayfever, reducing unnecessary prescribing.

The CCG want to significantly reduce the money spent on medicines for minor ailments – or self care conditions - so that more money is available for treating more serious conditions such as cancer and heart disease.

We are requesting that patients buy medicines themselves where appropriate. A number of medicines for hayfever are available over the counter from pharmacies, and some are available in supermarkets and shops. This includes a range of tablets and liquids, nasal sprays and eye drops. Your community pharmacist can offer you expert advice on treatments.

We recommend that you ask for a non-branded (generic) product to treat your symptoms, as these contain the same drug and often cost significantly less than the branded version.

We hope that you appreciate the reason for this decision but should you want to discuss this change in approach, please contact the patient experience team at the CCG:Telephone: 01803 652 578 (lines are open Monday-Friday, 9am-5pm)Email: patientfeedback.sdtccg@nhs.net

 Registered GP

For your information your registered GP can be found at the bottom of your prescription or on any letter we have sent you from the surgery. If you are unsure who is your registered GP then please ask at reception. No matter who your registered GP is you can continue to see whoever you want to see in the GP team.

  Communication

We want to get better communicating with our patients. We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.

We want to know if you want information in braille, large print or easy read.

We want to know if you need a British Sign Language interpreter or advocate.

We want to know if we can support you to lip-read or use a hearing aid or communication tool.

Please tell the receptionist when you arrive for your next appointment, or call us on 01626 332182.   

Online patient services

Patients can arrange to have access to book appointments or order repeat prescriptions online via the links below to systmonline.

If you want to register for access to internet appointments and ordering prescriptions online, as well as being able to look at blood test results, please click on the link below and bring to the surgery along with a form of photo I.D.      

Click here 

 https://systmonline.tpp-uk.com/Login?PracticeId=L83046&Date=20140619154850 

 Care Quality Commission (CQC)  Click here to read our CQC report

(Site updated 05/04/2017)
Order your repeat medicationsChange of contact detailsUpdate your clinical record
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website