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Welcome to Devon Square Surgery

 

We want to get beter communicating with our patients. We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.

We want to know if you want information in braille, large print or easy read.

We want to know if you need a British Sign Language interpreter or advocate.

We want to know if we can support  you to lipread or use a hearing aid or communication tool.

Please tell the receptionist when you arrive for your next appointment, or call us on 01626 332182.             

                                                                                              


Merger news

 

We would like to tell you about an exciting development which we believe will help us to provide better care and support in the coming years.

 

GPs from six practices in the Newton Abbot area, including ourselves, have traditionally worked closely together but have decided that we can strengthen and improve our service to you by developing a plan to merge into a single multi sited practice organisation.

 

There is a lot of pressure on practices, as a result of a shortage of GPs and practice nurses, greater regulation, reduced funding and the desire for surgeries to offer a seven day a week, 8 am to 8 pm service to an increasingly elderly population.

 

We think we can better respond to this pressure, plan for future needs, exert greater influence on the provision of ‘out of hospital care’ and recruit and retain staff if we are one practice and that is why we are pursuing the merger option.

 

In addition to ourselves the practices involved are Kingsteignton, Kingskerswell & Ipplepen, Buckland, Cricketfield, and Albany.

 

Patients should not notice any immediate change and still be able see their named GPs and nurses in the same surgery premises.

 

We will of course develop our merger plans with patient involvement via our patient participation groups and we will keep you in touch with progress over the coming months.

 

 


 

 Patient Participation Group

This Virtual Group is our way of having our patients’ voices heard. If you want to help us by giving feedback on surgery issues, please go to the orange PPG tab for more information about joining.

 


 

Online patient services

Patients can arrange to have access to book appointments or order repeat prescriptions online via the links below to SystmOnline and a free "App" is available for iPhones/iPads and Android devices.

 

If you want to register for access to internet appointment booking and ordering repeat prescriptions online click here bring it to the surgery along with photo I.D.  

 

https://systmonline.tpp-uk.com/Login?PracticeId=L83046&Date=20140619154850 

 Care Quality Commission (CQC)  Click here to read our CQC report

Order your repeat medicationsChange of contact detailsUpdate your clinical record
 
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