We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by email or, if you prefer, in writing. Every effort will be made to answer your concerns as soon as possible.
Email: d-icb.complaints.devonsquare@nhs.net
Devon Square Surgery
44 Devon Square
Newton Abbot
Devon
TQ12 2HH
Feedback from our patients is very important as it helps us to improve the service. Please let the manager know what you like, what you dislike and whether you have any ideas for improvement.
The local Patient Advice and Liaison Service (PALS) can be very helpful in supporting patients who are fearful or reluctant to complain or who have experienced a series of errors/problems on their journey through the NHS.
https://www.torbayandsouthdevon.nhs.uk/services/patient-advice-and-liaison-service/
For all complaints, comments, advice and support relating to community services and secondary care and for general advice relating to NHS services, contact the ICB’s patient experience team.
Patient advice and complaints team
Pomona House
Torquay
TQ2 7FF
Tel: 0300 123 1672
d-icb.patientexperience@nhs.net
