Devon Square Surgery

01626 332182

Lines open: 8:30am to 6:00pm
Email us: devon.square@nhs.net

Complaints and compliments

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if you prefer, in writing. Every effort will be made to answer your concerns as soon as possible.

Devon Square Surgery
44 Devon Square
Newton Abbot
Devon
TQ12 2HH

Call: 01626 332182

Feedback from our patients is very important as it helps us to improve the service. Please let the manager know what you like, what you dislike and whether you have any ideas for improvement. There are is a Complaints leaflet/form available from reception.

The local Patient Advice and Liaison Service (PALS) can be very helpful in supporting patients who are fearful or reluctant to complain or who have experienced a series of errors/problems on their journey through the NHS.

For all complaints, comments, advice and support relating to community services and secondary care and for general advice relating to NHS services, contact the CCG’s patient experience team.

Patient Experience

FREEPOST RTEZ-YHRC-RZKZ

Pomona House

Torquay

TQ2 7FF

Tel: 01803 652578

patientfeedback.sdtccg@nhs.net

Complaints and concerns relating solely to primary care, should in the first instance be directed to the Practice Manager or to NHS England

NHS England
PO Box 16738
Redditch
B97 9PT

Tel: 0300 3112233

england.contactus@nhs.net