Devon Square Surgery

Lines open: 8:30am to 6:00pm
Email us: devon.square@nhs.net

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

Your care records The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside ... [continue] Access to medical records

Complaints and compliments

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by email or, if ... [continue] Complaints and compliments

COVID-19 Information

We will update this page as soon as we have information about how you will receive your vaccine. Please be reassured you will be contacted when it is your turn ... [continue] COVID-19 Information

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. People living in the TQ12 postcode area can register at Devon ... [continue] How to register

How we use your information (GDPR)

As part of our “Enhanced Access” initiative, Devon Square Surgery patients will be able to book evening and weekend appointments, both here and at other local GP practices This will ... [continue] How we use your information (GDPR)

My Health Devon

MyHealth Devon is part of the emergent Integrated Care Service ‘Together for Devon’ ~ health and care working in partnership with local communities in Plymouth, Torbay and the rest of ... [continue] My Health Devon

Named GP

All patients at Devon Square Surgery have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You ... [continue] Named GP

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

Please use the map below to see if you live within our practice boundary. 

Privacy

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form below. If you move ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

Date published: 8th October, 2014
Date last updated: 15th November, 2014